Shipping
Shipping Policy for Kalpataru Naturals
At Kalpataru Naturals, we strive to ensure that your shopping experience is smooth and satisfactory. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
- Shipping Coverage
We deliver across India. If your location is not serviceable, our team will notify you promptly after order placement.
- Processing Time
- Orders are typically processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation.
- In case of any delays, we will notify you via email or phone.
- Shipping Charges
- Free Shipping: On orders above ₹1,000.
- A standard shipping fee of ₹50 applies to orders below ₹1,000.
- Delivery Time
- Estimated delivery time is 3-7 business days depending on your location.
- Rural or remote areas may experience slight delays.
- Tracking Your Order
Once your order is shipped, you will receive an email with the tracking details. You can monitor the delivery status using the provided tracking link.
- Delivery Conditions
- Please ensure someone is available at the delivery address to receive the package.
- If the delivery fails due to incorrect address or unavailability, we will attempt to redeliver. However, additional charges may apply for re-shipping.
- Damaged or Lost Packages
If your order arrives damaged or is lost during transit:
- Report the issue within 24 hours of delivery for damages.
- For lost packages, contact us, and we will coordinate with the courier to resolve the matter.
- International Shipping
Currently, we only ship within India. We plan to expand internationally soon.
- Support
For any shipping-related queries, feel free to contact us at:
- Email: support@kalpatarunaturals.com
- Phone: +91 9962233449
We are here to assist you!
Thank you for choosing Kalpataru Naturals. We value your trust in our organic products and aim to deliver them to your doorstep with care and efficiency.